Help & Feedback

Find out the different ways you can get in touch, or alternatively, search or click on our FAQ section below

Covid-19 FAQs

We understand that at times like these, you may have a few more questions than usual. So we have put together a list of our most frequently asked questions to helpfully assist your query.

Learn more

Contact Customer Service

We're ready to take your call or respond to your email. We're here for you, to talk about everything from the serious stuff to your favourite pizza topping.

Email: Click 'Email us' below

Telephone: Call 020 3798 9090 Monday-Friday 9am-6pm & Saturday 10am-4pm.*

If you're under the age of 13, please ensure you have your parents' permission to contact us. *Unfortunately, we're not available on Sundays & Bank Holidays.

Email us

Talk to a restaurant

Sometimes it’s best to speak with one of our Restaurant Managers at your local PizzaExpress.

You might want to tweak or cancel a booking, put in a special request - or have simply left your umbrella behind!

Find restaurants

How did we dough?

Give feedback directly to our restaurant teams. Use the invite code from your till receipt to take the survey below.

You'll receive a free portion of Dough Balls and be in with a chance to win a £500 gift card.

Take the survey

Or search for an FAQ using the below tabs


Find frequently asked questions within these categories

Want to contact us about something else?

If you're a supplier or want to speak to a someone in Marketing, PR or another Head Office department - just ask our receptionist and they'll put you through.

Call 0203 3798 9000 Monday - Friday 9am-5.30pm or email us at [email protected] for PR and Press.