Creating a safe and enjoyable space for our customers and teams has always been our absolute priority. We’ve adapted quickly over the last year to ensure our pizzerias remain a safe and welcoming place for our customers to enjoy a meal and for our teams to work. We’d like to take this opportunity to thank EVERYONE for helping us achieve this through their collective behaviours and respect for each other. We literally couldn’t have done it without you.

We are so committed and confident of our high standards of safety that we have invited the HSE (Health and Safety Executive) to complete COVID spot checks on all our restaurants in England, Scotland and Wales and pleased to announce that we have received a 100% pass rate for all out pizzerias. We want to continue to achieve the right balance of safety and comfort in our pizzerias. So we’ll be highly recommending that our teams continue to wear face coverings when interacting with customers and will be asking customers at the door if they want to be served by a team member wearing one. As before, customers will not be asked to wear face coverings while seated, and will no longer be required to wear one while moving around. However, we will continue to recommend that customers socially distance in areas where they share space with other households, for example our bathrooms and stairwells. Our teams will continue to maintain social distancing, and our strict cleaning regimes will all remain in place. This includes regular cleaning in each restaurant every 2 hours, and each team member washing their hands every 20 minutes (more regularly if handling food). Hand sanitiser stations will all remain in place. We will also continue to keep windows and doors open as much as possible to aid ventilation.

As always, we’ll continue to review our processes to reflect any feedback from our customers and teams, and will be following all national government guidance and regulations.

Whilst there are still some differences in restrictions across our devolved nations, please check out our FAQs for England, Wales Scotland and Northern Ireland below.