Apprentice

apprentice

We’re proud to support hundreds of people in finding a new career – whether new recruits or existing PizzaExpress employees. We’ll be behind you all the way, providing on-the-job training, a qualification accredited by City & Guilds, and a substantial support structure. What’s more, you’ll earn the going rate from day one – putting you streets ahead from the word go.

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We offer apprentice schemes to both our existing employees and new joiners. So whether this is a first career, or a later change in direction, your new life could start here. You can train as a Chef, Waiter or Manager.

These trainee roles have the added bonus of getting a recognised qualification, accredited by City and Guilds.

We work alongside our apprenticeships partner, Lifetime Training, to offer two scheme levels:

Level 2 (equivalent to 5 GCSE’s) - choose from:
• Kitchen services – become a stylish, capable Chef (Pizzaiolo)
• Food and beverage – train up to be a confident Waiter
• Supervisor – step-up and into one of our manager-on-duty roles

Level 3 (equivalent to 2 ‘A’ levels)
• Hospitality supervision and leadership – set your sights on management

We believe in fairness for all, so we will pay you the standard salary rate for the role you are learning – far in excess of the government’s guideline apprentice wage. In addition, Waiter and Pizzaiolo roles also get a share of customer tips. All positions benefit from a wide range of benefits and employee discounts, including a free meal on every shift.

Since the scheme’s launch in 2013, over 150 people have achieved their apprentice qualification – and a further 250 are enrolled at the moment.



Employee benefits

• Employee discount scheme – dine out with your family and friends and receive up to 50% off the bill at most times of the week (25% at other times)
• Employee meals – restaurant employees working shifts over 4 hours long are entitled to a free meal (2 meals if the shift is over 8 hours)
• Paid holidays
• Stakeholder pension scheme – available for all employees to join
• Maternity, Paternity and Adoption Leave – we offer an enhanced scheme to eligible employees
• Company sick pay scheme
• Career breaks – eligible employees can take a ‘sabbatical’ break from work
• Childcare vouchers – we operate a childcare voucher scheme in line with current rules
• Health cash plans – we offer a wide range of health schemes through our partner provider
• Life insurance benefit – after 1 year’s service, employees are entitled to a death-in-service payment of 4 times their average basic earnings



Training and development

To help you achieve your apprentice qualification, you will receive dedicated training from our partners at Lifetime Training. This is ongoing support throughout your apprenticeship. Meanwhile, your in-house training plan will be tailored, specific to your role, and cover everything you need to know.

First off, you will receive initial induction training at your restaurant. This will cover areas such as health and safety, brand standards, our menu, customer service, and how we do different jobs. This is completed through a mixture of e-learning courses, quizzes, job shadowing, on the job training, one-to-one sessions and training booklets.

The actual training differs according to role – for example Pizzaiolos practise making each and every item on our menu, to ensure they are delivering delicious pizzas in line with our brand standards.

We then provide ongoing training to ensure all apprentices are kept up to date with new initiatives and menu launches. This is delivered via our e-learning system, by 1-to-1 sessions, and as group sessions in team meetings.



Recruitment process

Our apprenticeships partner, Lifetime Training, does the first stage of the recruitment process – you can find more details on their website http://www.lifetimetraining.co.uk/apprenticeship-training.aspx

We also advertise all apprentice roles on the Careers section of the PizzaExpress website. So you can search for opportunities there too. You should apply online for any vacancy you want to be considered for – this process will take you about 10-15 minutes. If your initial application is successful, you will be invited to take part in a 15 minute telephone interview with a member of the Lifetime Training team.  If successful at that stage, you will be invited to a face-to-face assessment, consisting of a more in-depth interview and 2 restaurant-scenario based exercises. Finally, you will be contacted to let you know the outcome.



Recruitment venue

Your face-to-face assessment will normally be in the restaurant you have applied to work at. However, sometimes it will be in a nearby restaurant – especially if you have applied to a planned new restaurant, yet to open.



Right to work in the UK

Please bring the following documents with you on your assessment day, as well as a colour photocopy of each that we will keep for our files:-
• Proof of your National Insurance number
(i.e. National Insurance Card, P60, a P45 dated within the last 3 months, or a letter issued by HMRC or your previous employer)
AND
• A valid passport, plus colour copies of both front cover and main page OR
• A full birth certificate (if born in the UK or Northern Ireland) OR
• An identity card (European countries only), with copies of both front and back
AND
• Proof of your right to work in the UK
(e.g. a visa, or worker registration scheme letter for European A8 Countries’ nationals only, or Blue/Yellow registration card for Croatian nationals only)
All supporting documents need to be valid and in date. If your name on your passport or other document is different to your current name, please bring proof of your name change (e.g. marriage certificate or name change by deed poll document).
Unfortunately, we will not be able to make any offer of employment and you will not be eligible to work for PizzaExpress until you have provided the appropriate ID and eligibility information. Also, if you don’t bring these documents with you to your assessment, we will have to rearrange it to a later date.


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